Your Privacy is important to us.
We would like you to know how we collect and use information about you and what we do to safeguard
that information. If, after reading our Privacy Policy, you have any questions, just send an email
and we will get back to you as soon as possible.
Why we collect information about you.
There are several reasons for collecting information about you:
- To help us provide a better, more efficient service to you.
- To identify you (by asking security
questions such as your date of birth) before disclosing confidential information.
Where we get the information from.
There are a number of ways in which we gather information. When you use our service we will ask you
to tell us, for example, your contact details and date of birth. Also, if you contact us with an
enquiry the communication that takes place between us may imply something about your preferences.
Finally, there are also several public sources of information that we may use such as Directory
Enquires and the Electoral Roll.
What sort of information we collect.
When we are dealing with your case you may reveal some information that could be considered to be
sensitive as defined by the Data Protection Act 1998: information about your ethnic background or
state of health, for example. Rest assured that we will only use this type of information for the
specific purpose you provided it for.
Who we share the information with.
We will never sell your details to third parties for their marketing purposes. We will pass your
details to other people, our lawyers for instance, who need it to work on your case. We may also,
where necessary or required by law, disclose information to authorities such as the Police and the
Inland Revenue.
Further Information.
If we change this Privacy Policy we will publish the amended version on our web site. If you would
like to receive a copy of it through the post or if you have any comments or questions, please write
to us or send an email.
Note:
This Policy only applies to the information that we hold about private individuals, not about companies
and other organisations.
Thank you
David Barnard
Claim Manager
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